Ravinia Heating and Plumbing Reviews | Local Chicago Plumber Rating
Google Rating
4.9

Reviews and Ratings

Ravinia Plumbing & Heating contracts with an independent third party to rate our performance.  The following are the grades we received from our North Shore plumbing, HVAC, sewers and drains, pumps and back up pumps, and electrical customers for the first nine months of 2018, based on 885 responses.

The following are the percentage of customers who gave us A ratings:

The technician was respectful, professional and friendly:98%
Overall appearance of the technician was good:94%
Our ability provided you with confidence in our skills and expertise:95%
It was easy to schedule your appointment:90%
Technician was knowledgeable and able to answer my questions:96%
My technician arrived within the three-hour time window:98%

 

We also received the following:

Definitely/probably would schedule another appointment:96%
Definitely/probably would recommend:96%

 

Here are some customer reviews we received in October 2018 from our North Shore plumbing, heating and cooling, sewers and drains, sumps and pumps, and electrical customers:

Lake Forest sewer line customer review

“We had a sudden sewer back up at 10:30 pm on a Saturday night. We checked on Ravinia plumbing as we had used them in the past. We saw they had emergency 24/7 service. Andy arrived at our home at 12:45am and rodded our sewer and took care of the problem. Despite the hour, he was friendly and told us about maintenance and your Home Care Club. We signed

Evanston electric customer review
“Our technician, Vlad, was very friendly and respectful with our home and property. He explained the entire process of installing our two new light fixtures and made sure to inquire about our preferences at every step of the way. He also advised that we could have dimmers installed with our new fixtures on the same visit, which makes for a great addition to our home and comfort. We are very happy with the professional service and will definitely recommend Romitti to our friends. Thank you.”

Highland Park heating and Home Care Club customer review
“Everything was fine. Technician arrived on time. Cesar was very proper and friendly.He did his work to inspect my heating system in a very professional way, I am very grateful for the Home Care Club and for the savings in the price I paid today, Thank you very much. I am a loyal Ravinia customer.”

Lake Bluff water heater customer review
“Superior and timely service. Water heater was not working and you sent a plumber (Brian) within an hour of my call (by 9:00 a.m.). He assessed the problem, you had the part in stock and my water heater was fixed by noon.”

Highland Park electric customer review
“Bill Jensen, Justin and the crew and that actually did the work (Ryan, Carrington & Vlad) were all professional and performed the work expertly. I would recommend Romitti Electric, particularly since it has done work for us over the last several years without a complaint.”

Northbrook plumbing customer review
“I would definitely use Ravinia Plumbing again. They were very responsive to our request for emergency service. Also the plumber was extremely knowledgeable in accessing the cause of our bathroom leak. I highly recommend them for regular and emergency plumbing services.”

Deerfield HVAC customer review
“John Doyiakos is one of a kind; so knowledgeable and thorough…always doing the utmost for his customers 24/7. There is never a question too big or too small for John, for he gives 100% to everything. As for our twice yearly service, we wouldn’t have anyone else come to our home except Charlie. He is a whiz with every piece of equipment, and keeps our home safe and efficient. Thank you John and Charlie for your honesty and guidance through the years.”

Northfield HVAC customer review
“Appreciate that the office always calls when technician is on the way and provides the name. The technician (Bob) who came to do maintenance on our 2 furnaces couldn’t have been nicer. Was very knowledgeable and answered a lot of questions in addition to making sure everything was working correctly. He even checked the carbon monoxide detectors and informed us they were out of date and needed to be replaced (we had no idea).”

Northbrook furnace customer review
“Great technician – in fact the best one to date and they have all been consistently very good. He took the time to explain and was thorough and detailed, but in a way that I could understand. Really felt like I had gotten my money’s worth for this furnace, Aprilaire, air cleaner tuneup.”

Glencoe furnace customer review
“The technician came within the time window specified and I was called 20 minutes beforehand to let me know he was coming. He was professional and didn’t waste time. After he was finished he let me know what was done and the condition of my furnaces and humidistats.”

Lake Bluff sewer rodding customer review
“Joe, was my technician, for sewer rodding. He showed me the step-by-step process of the camera filming the inside of pipes from house to main sewer, before and after the rodding. Joe was very professional and knowledgeable. Hopefully I will see him next year.”

Deerfield furnace and plumbing customer review
“Thursday of this week, we had our furnace cleaned and checked by your guy. You provided prompt, efficient, cordial service on that one. Friday, late in the day, I had to call Ravinia Plumbing because the only toilet I can use got blocked. I appreciated the fact that you had your on-call person come out ASAP and take care of it. He was cordial, checked everything thoroughly to understand the extent of the problem and took care of it quickly and efficiently and in a helpful manner.”

Click here to view more client reviews.

 

Ravinia Plumbing Wins Best Plumber Award

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Recommended By 95% Of Our Customers.*

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24/7 Emergency Service 847-579-5565

Family Owned Since 1928

Contact:

Ravinia Plumbing
1580 Old Skokie Rd
Highland Park, IL 60035
P: (847) 579-5565
F: (847) 831-5694
Hours of operation: Mon.-Fri. 8:00-5:00, Sat. 8:00-1:30
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Latest Blog:

How to Keep Your Furnace Working All Winter Long

November 12, 2018

It’s that time of year when warm woolen sweaters come out of the closet, and hot pots of soup go on the stove – and the perfect time to prepa Read more…

*Based on research conducted January - December 2017

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