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Reviews and Ratings

Ravinia Plumbing & Heating contracts with an independent third party to rate our performance.  The following are the grades we received from our North Shore plumbing, HVAC, sewers and drains, pumps and back up pumps, and electrical customers for 2017, based on 1,104 responses. 

The following are the percentage of customers who gave us A ratings:

The technician was respectful, professional and friendly:98%
Overall appearance of the technician was good:95%
Our ability provided you with confidence in our skills and expertise:96%
It was easy to schedule your appointment:94%
Technician was knowledgeable and able to answer my questions:98%
My technician arrived within the three-hour time window:98%


We also received the following:

Definitely/probably would schedule another appointment:97%
Definitely/probably would recommend:96%


Here are some customer reviews we received in March 2018 from our North Shore plumbing, heating and cooling, sewers and drains, sumps and pumps, and electrical customers:

Winnetka water heater customer review

“Nick replaced our leaking water heater today. He explained clearly and thoroughly so many different aspects of its operation but also patiently answered other questions I had about the plumbing. It was impressive how very knowledgeable he is. What a pleasant experience having someone so professional and friendly and efficient working in our home!”

Highland Park plumbing customer review
“Jason was thorough and skilled. Instilling confidence with a friendly manner. While two other plumbers from other companies declined the job as too difficult, your plumber dived in with solutions and handled the problem with ease. Being Bonded and insured and a union member only made me feel assured that the job would be done right and if there was a problem, it would be addressed. Thank you for being a reliable source for my plumbing needs!”

Lake Forest electrical customer review
“Ryan was the electrician who made the repairs. He was on time, cordial and was willing to listen to an explanation of the electrical issues. We have a vintage house with old wiring and he was knowledgeable and accurate in diagnosing & fixing the problems. I highly recommend the company & Ryan. Most definitely would call again.”

Deerfield faucet repair customer review
“On the day that we were expecting a schedule appointment for a plumbing job, I receive a call from Kevin stating that he would be at our place within ten minutes. He arrived when he said he would, he then put on some booties to cover up his street shoes and went to work to replace a part in our faucet. He was efficient & friendly. I also think the office personnel was very nice and competent when I called up to make an appointment.”

Winnetka thermostat customer review
“I used Romitti Electric for the first time. Called kinda of late on a Friday, but rep rebooted the computer and called me back with an appointment. The electrician called about 15 minutes out to give me a heads up that he was on his way. Witold installed new radiant heat thermostats for me, replacing old thermostats that had stopped working. He did a great job, installing, patching the walls (new thermostat was smaller than old one) and helped me program and sync the new thermostats. He was quick, efficient, and cleaned up work space. Thanks for a job well done, will definitely use Romitti Electric again.”

Riverwoods furnace customer review
“Great service! Roy and his colleague arrived on-time, quickly determined the cause of my furnace issue (it was the thermostat that was the problem), and fixed it. They were friendly too! I have used Ravinia many times for fixing plumbing, heating/cooling, and electrical problems — they are real professionals.”

Click here to view more client reviews.


Ravinia Plumbing Wins Best Plumber Award

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Recommended By 95% Of Our Customers.*

For more information, go to Reviews and Ratings

24/7 Emergency Service 847-579-5565

Family Owned Since 1928


Ravinia Plumbing
1580 Old Skokie Rd
Highland Park, IL 60035
P: (847) 579-5565
F: (847) 831-5694
Hours of operation: Mon.-Fri. 8:00-5:00, Sat. 8:00-1:30
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Latest Blog:

How Long Things Last

April 25, 2018

When you purchase items for your home you hope they last a long time. But you are never sure how long. The following table shows the expected lif Read more…

*Based on research conducted January - December 2017