Google Rating

4.8

23:06 31 Jan 19

Last Friday morning we lost heat because our nest thermostat was giving an error message that it wasn’t receiving power. It was cold and we needed someone to come out same day to fix it. I called Ravinia at 9am and they came by at 1030. They fixed the thermostat and we have not had any issues with the recent polar vortex that hit Chicagoland. It was the best $169 we spent. Thank you Ravinia for saving the day and our family from this arctic chill. We know who to call next time! Next time, I’ll just request that the techs take off their shoes. I had to do some cleanup after they left.read more

Alice Saunders

23:57 18 Jan 19

It seemed to be very good. The technician was on time and answered all my questions. My husband died unexpectedly a month ago and he had always taken care of the service calls. I really appreciated the time the tech took to help me out.read more

Ron Futterman

00:06 16 Jan 19

During the many years we have used Ravinia's services, we never have been disappointed. Every person who has come to our house was skilled, timely, friendly and efficient. One should expect reliability from a service provider. That word sums up our experience with Ravinia.read more

Danniel Huggins

23:13 15 Jan 19

We purchased new a/c & furnace from Bishop in 2014 and have had excellent service since with regard to annual maintenance. The furnace inspection which was done 10/15/18 was done by JACK. He was on time and was probably the best tech we have had. He explained everything, even things we already knew but it was a good "refresher" course and he was just a very pleasant person.read more

ella joe

11:54 06 Jan 19

Nick replaced our leaking water heater today. He explained clearly and thoroughly so many different aspects of its operation but also patiently answered other questions I had about the plumbing. It was impressive how very knowledgeable he is. What a pleasant experience having someone so professional and friendly and efficient working in our home!read more

Todd Jones

13:55 31 Dec 18

Bob cam to the house and my wife said got right to work. He was able to clean both Furnaces and let us know what was going to be needing replacement fairly soon. He has honest with his assessment of what we needed and even helped us take advantage of specials that were currently available.read more

Alexander Howard

13:10 27 Dec 18

My experiences with Ravinia have always been very positive, and today was no exception. From prompt timing, expertise and ease of explanation - the replacement of our sump pump was flawless. Our technician, Jason Innis, was the consummate professional and a true asset to the organization.read more

Michael Gibson

15:13 17 Dec 18

Just had my furnace, a/c and hot water heater replaced. Nick, Charlie, Victor and Jon did a great job! They were very courteous, friendly and professional. One thing is that any of the technicians that work for Ravinia always leave the job site clean when they leave. They always cover their shoes and put down protective mats or cloths to cover the carpet or hardwood floors. It is VERY much appreciated! Also Ron, the salesperson that I was working with, is easy to work with and very helpful with any questions that I had. Thank you for a great job! Kevin Saiki.read more

Michael Goodman

12:20 27 Nov 18

Very pleasant experience. Our tech, Terry B, was very professional and responsive as always. We appreciate that he's been to our house before and value his serviceread more

Cheri Curry

13:40 23 Nov 18

I was incredibly impressed with the timeliness of our service. They came out that very morning to assess the situation and immediately called a service guy, Joe, to proceed with the job which he came within a half hour! Joe was cordial, explained the situation in layman's terms so both my husband and I thoroughly understood what needed to be done and why.read more

Mollie Ingram

11:35 16 Nov 18

In July an air conditioning failure is a compelling problem. Your team responded promptly and efficiently to fix our concerns (which turned out to be a clog of cottonwood buildup!). We're now cool, comfortable, and able to enjoy our home together. There are6 of us--ranging in age from 11 to 86! Thanks!read more

Arlie Gentry

13:30 13 Nov 18

Bob was our technician, and he did a great job. He has serviced our home before, and we're always impressed by his professional knowledge, his thoroughness in taking care of our boiler or ac system, and his friendly manner when he's answering our questions. What's most reassuring is his method of double-checking his work.read more

Camilla Tilley

13:35 19 Oct 18

Ravinia installed a new air conditioner a few days ago. We've been in our house for 17 years (we built it in 2001), and our AC has always been pretty weak. We found that the entire experience with Ravinia was very good, from the initial estimate to the installation. Every person came on time; it was easy to schedule; the technicians were very knowledgeable . The total cost was high, but we hope that the new systems solves our cooling problems.read more

Sally Rojas

10:02 15 Oct 18

Your service representative, Joe, was very professional, courteous and customer focused. He came in to do a superb job, not just a job. I was extremely impressed with him because he took the time to explain to me in detail what my issue was, how he was going to fix it and that he wasn't leaving until 100% customer satisfaction was achieved. What a breath of fresh air!! Joe is a keeper.read more

Kenneth Carey

13:24 28 Sep 18

The sales person, Ron Mrowiec, did an excellent job in defining our heating and cooling needs insofar as equipment is concerned. The installers did an excellent job on the installation insofar as explaining mechanical aspects, doing the installation itself, and explaining the workings of our fancy new thermostat. I couldn't be more pleased. The pricing was higher than anticipated, and higher than one of the competing bids, and I would have been happier if Ron/Ravinia had provided a larger discount, but I bought from you because I had/have more faith in Ravinia.read more

Donald Glover

11:22 26 Jan 18

Saturday at 1:00 I noticed water coming up from the floor drain in the basement, I called Ravinia and was told Ray was on another job, but could be over by 2:00. Needless to say I was thrilled that someone was available so quickly. Within a half hour Ray called me to say he was on his way and would be to my home shortly. When he arrived he was pleasant, remembered being at my house for other service before and he got to work rodding the sewer drain from the street toward the house. We talked while he worked and explained to me that roots are always growing and this maintenance should be done on a regular basis. I truly appreciate the prompt and efficient service on a Saturday afternoon. Thank you Ray and Ravinia Plumbing for being consistently dependable !read more

lk nh

17:52 25 Jan 18

Ravinia Technicians installed a new AC unit today at our home. The technicians arrived on time and got to work quickly. We discussed the particulars about what was to happen, made sure the correct unit was to be installed and they went about the business of getting the unit installed. It took about three hours to get the project finished. Upon completion of the process the technician and I discussed the warranty and a few other concerns and all were answered. I had scheduled the installation a few months ago and had no trouble picking the date that worked best for my schedule. We feel the price is comparable for our Carrier AC unit.read more

lo mj

03:20 22 Jan 18

not sure if my previous note came through! Rick came to service our boiler. He was very nice and explained that it was time for a new one. Then Jeff helped us select a new one, followed up with me several times during the process and could not have been more kind and helpful. Roy and Don then came and spent a day installing the new boiler. We were incredibly appreciative of their expertise. They were so patient explaining to us how everything worked. We were delighted with the whole process. thank youread more

Tara Scott

15:02 15 Jan 18

I have the utmost respect and confidence in Bishop heating and plumbing. I have used them for many years. They bend over backwards to be of service. Years ago we needed new furnace in middle of Christmas and frigid cold. They supplied heaters etc because furnace had to be ordered and it's was middle of holiday. We really appreciated their care fir our comfort. They have the best servicemen. One is nicer than the other. Always a pleasant service call ..read more

tr gf

16:50 12 Jan 18

Excellent, courteous, personable. Kevin has been our air conditioning tech for several years and I trust him to help me get the most out of my investment. Tour water heater tech who came out a few months ago was the same, as is the furnace tech who has serviced us several times. I recently had a couple of Sears techs come out for washer and dryer service and your men are simply better in every way.read more

Frank Harris

18:06 02 Jan 18

As you know there are many heating & plumbing companies in the north shore. I will continue to use Ravinia because your staff are courteous and efficient. When Roy was here, he remembered me from before and I felt like a valued customer. Besides remembering me, he did an excellent job, cleaned up after himself, and was courteous. Thanks Ravinia job well done.read more

Janelle Strickland

15:26 30 Dec 17

Most disappointed with our seven year old Carrier units, installed by a previous co. Have spent $3,000 on repair, and as seniors have been without heat during the coldest times. Technician, Roy, was very pleasant and no nonsense.....got the job done well. Also appreciated the part picked up instead of waiting for it to come in. We have done $$$ business with Ravinia since making the switch. Some of the service is excellent, [in all areas] a few I would not want back in my house.read more

Norman Alexander

11:56 29 Dec 17

We had been a customer of Ravinia Plumbing & HVAC for many years, but switched to another provider after having some service problems with Ravinia a number of years ago. However, we recently needed to replace both our furnaces, both our AC units and our water heater in the midst of renovating our home, and called Bishop Heating & Cooling for one of our quotes. Jeff from Bishop called back to let me know that they had been acquired by Ravinia, and that he was aware of my service concerns with them from in the past, but he'd like to win my business again. Jeff spent significant time in preparing a couple different quotes for us, making sure I understood the differences between the two quotes and the advantages that either option would provide for our home. His knowledge of the equipment, the efficiency and comfort advantages of each, and all the details required for installation was well beyond what any of the other providers was able to offer. In addition, he responded quickly to my emails and calls to prepare us for our decision. Once we decided to use Ravinia, Jeff accompanied the installation team -- Charlie, Dan and Don -- to our home to walk through all of the details and make sure all would be installed correctly. Don, the installer of the water heater, was extremely efficient and thorough in his work, making sure we were without water and hot water for as short a time as possible, and correcting some related plumbing issues in the process of installation, which significantly improved our hot water situation in the home. Charlie and Dan were similarly thorough and detailed in their work, making a complicated installation of very high-tech equipment quite painless. And all of the installers were very friendly, presentable and timely throughout the installation process. At the end of the installation, Charlie was very helpful in getting us familiar with the new system and how to use the thermostats and online app to manage our comfort settings. Ravinia has definitely won our business back with a very different service level than had been provided under the direction of the previous owner.read more

Dennis McDonald

19:56 26 Dec 17

Technicians are very professional and willing to explain and answer questions. They arrived on time (within the time frame they had predicted) Scheduling service was simple. I have only one suggestion, since I had scheduled the service several weeks in advance, I would recommend a reminder email the day or two prior to appointment. I always put my appointments on my calendar, but actually called on the day scheduled to double check if someone was coming since I had no prior reminder.read more

Viviene Ginog

18:07 26 Dec 17

Gary from Ravinia Plumbing and Heating came right on time. He introduced himself and took off his dry shoes as not to dirty our carpet. He was professional and friendly and took the time to explain what needed to be done and the cost of the repair upfront. He even checked the sump pump with recommendations. He was thorough and finished in a timely manner. I hope the next time I call Ravinia Plumbing and Heating, Gary will be our serviceman.read more

Lizzie Simon

15:19 22 Dec 17

Most recent 2 experiences: Larry B for furnace maintenance and Danny for plumbing. Can't speak highly enough about both these guys. They are both so knowledgeable, friendly, helpful, and informative. I request them and they are one reason I've appreciated Ravinia so much. Not the only reason but a big factor. They use initiative to solve problems and are expert at what they do. The scheduling team is always as helpful as they can be in meeting my needs and this past year I've had over and above service in re to some issues that arose after I had a new HVAC system installed last year. Several follow up visits were made to make things right and it was very helpful to me.read more

Maxine Miller

11:11 18 Dec 17

You responded to my service request very quickly. I experienced a flooded floor from a leaky pipe on Wed and by thurs. a plumber was at my home fixing it. The leak was in a difficult area requiring cutting into my wall. The plumber was very efficient. He found the rusted pipe deep in the wall, changed it and cleaned up very effectively. He obviously knew what he was about. I am very grateful to have this over and very satisfied with the quality of the job. Thanksread more

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03:42 14 Dec 17

Rick C called to say he was on the way, arrived on time, was courteous & informative. He was thorough, vacuumed & removed & cleaned the parts that needed cleaning. He cleaned the area where he worked before leaving & insisted on covering his boots when he came inside. We were pleased with the work he did & would recommend him. We would recommend him & your company.read more

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01:42 14 Dec 17

When I called for a basic inquiry the phone was answered in a friendly and professional manner. They took the time to let me explain why I was calling and then asked me specific questions. While my heating situation was not an emergency, they scheduled a technician in the afternoon, within 3 hours!! Fast response, and a great service call that solved my issue at a fair price.read more

Tammy Hamilton

11:42 08 Dec 17

I called Ravinia Plumbing because I have a specific brand of wall toilet system that I thought was leaking. Other plumbers were hesitant to try and service the toilet. The technician, Jeff, who came out to the house was excellent! He was very friendly and knowledgeable. He answered all my questions. It turned out that it wasn't the toilet that was leaking, but the shower next to it in which the drain had not been installed correctly. Jeff had to cut the ceiling in the area below in order to access the plumbing and do the repair. He ended up spending the morning doing the work. He also checked the other shower drains in the house to make sure they did not have the same issue. Thankfully, they were installed correctly. Throughout it all, Jeff was wonderful. I really appreciate all he did. I am so glad I found Ravinia Plumbing (on the internet) and made the phone call to them. I would not hesitate to call them again.read more

Terrence Chloe

16:43 30 Nov 17

I have used Bishop Heating & Cooling for the 23 years I have lived in my house. It was easy to schedule the appointment on the phone for a day that was convenient for me. The technician Bob, showed up on time and efficiently completed work on the AC annual maintenance. Bob has been to the house before and knew exactly what to do. He conducted himself in a friendly yet professional manner.read more

Tina Luz

14:59 26 Nov 17

As usual, outstanding service!! Technicians are prompt, courteous, and knowledgeable!! Customer service from the office personnel is also outstanding!! I had been a customer of Mahoney Plumbing and Heating since 1986 and when it merged, then sold to Ravinia several years ago, I became a Ravinia customer and have always been extremely pleased. It has become an integral part of my "professional service family."read more

Amanda Paige

05:33 15 Nov 17

The company called to say that the piece needed for my job was found to be defective when the technician was examining the parts for the job. Although I appreciate the call to let me know that they would be showing up later, I would have appreciated it more if they had checked the parts the day before and let me know. I already had my day scheduled and was without a car as I knew I wouldn't need one. When the technician did show up (I think it was Andy), he was pleasant and profssional and answered all my questions and spoke with my husband over the phone. He did a great job, cleaned up and was pleasant to interact with.read more

Maricruz Richards

10:06 01 Nov 17

Ravinia Plumbing came when they said they would. Dan explained what the cost would be, with or without parts. Luckily we didn't need any parts because as customers we are always trying to keep our costs at a minimum. Dan assessed the situation, corrected the problem and was on his way. He has been here before, so I was comfortable to have him here. He is nice and polite and you should be happy to have him as one of your repairmen. You have always tried to schedule a visit as soon as you can - and you succeeded again. Thank You.read more

Sarah Crudes

02:21 01 Nov 17

This last experience I had with Ravinia was as positive and always. Both Jeff and Dave R were here to do plumbing work and they did an excellent job. Both were so professional, knowledge, and determined to get the job done even though a few obstacles presented themselves. I truly have never worked with such great contractors and I am so thrilled that I found Ravinia. I am pushing my brother in Wilmette to join "the club" as well!read more

Phoebe Dewey

13:46 20 Oct 17

We have used Ravinia for the past 18 months and have been very happy with the service. We are members and I always think you are on the expensive side but there is nothing like easy scheduling and technicians that are on time and pleasant. Customer service is very important to me. I do think some are better at this than others but overall satisfied. Everyone likes promotions so I think you should continue to do coupons and include members since we often refer you and call you every time.read more

James Cook

15:52 16 Oct 17

My experience today was the same as always. It was very easy to schedule an appointment. The office called me with enough time to leave my office and get home to meet the tech so I did not have to wait around for them. The tech was super friendly and knowledgeable. You guys are a pleasure to do business with.read more

John Phillips

15:36 16 Oct 17

I appreciated how fast Ravinia was able to schedule a technician to come out and take care of my clogged sewer pipe! I called at approximately 7:30AM and was advised by the representative that she would have someone out first thing,.. between 8 and 9 in the morning, same day. The technician was polite and flexible in my requests, and took care of the problem very quickly. And, advised what needs to be done as far as annual maintenance to help assure future problems can possibly be avoided and or reduced in severity. This information is helpful,.. being proactive is important as a home owner.read more

Michelle Rowe

12:54 09 Oct 17

Technician, Eric, was running a little late so called-always appreciated. I had to get something somewhere by a certain time and technician waited for my return as we cross paths by about 10 minutes. He was very kind, efficient and didn't make me feel guilty for having him wait a few minutes. He identified the problem and solution quickly. Thanks!read more

Katy Matilde

09:38 08 Oct 17

I called Ravinia at 1:30pm and Brian B., the tech, arrived about an hour later. He completed everything within 30 minutes and explained any issues. He also explained what to do in the future. Charge for services was reasonable. Everyone at Ravinia is consistently the best at everything they do. We have been using Ravinia's services for over ten years, and as a member we will continue to be a member in the future.read more

Lloyd Prater

21:59 04 Oct 17

The technician, Jason, was extremely skilled, professional and courteous. He was very expeditious in diagnosing the problem and completing the work (installed a new hot water heater, brought a couple of valves up to code, and rerouted the ice maker water line) in ~2.5 hours. It was very easy to schedule service. I called around 7:30 am and the work was completed by 3pm on the same day. While Ravinia is not the "cheapest" game in town, the work is always high quality and can be counted on.read more

Steff Hall

14:33 02 Oct 17

Terry came to see about our toilet was was very slow to review. Initially, he saw that we needed several new parts for the tank, but after installing those parts he found that the toilet was still not working properly. He called the office and asked them to send out an additional part. He then had to remove the tank, take everything out and reinstall with the original new parts and the additional part. He did a great job. The toilet is working fine and he was very careful to keep the area clean. Great job.read more

Sonia Wilson

12:35 22 Sep 17

Very good. We called and were able to get an appointment quickly that fit our schedule. The technician's were friendly and able to diagnose our problem and correct it on the spot, after confirming estimated costs (which was really important to us). They spent time with me understanding what work they thought was worth doing, and what alternate options we might have in order to save money (which is also really important to us). JJ and Joe did a great job and corrected our drainage problem. I'm looking forward to seeing Lake Silver in our backyard dry up and disappear.read more

Yang Louisa

11:33 20 Sep 17

Thank you so much for the excellent care you showed my mom and me. The technician always arrived when he said he would, he was always friendly and was knowledgeable. They worked with us to use what they could that was not damaged in the flood. We even had the supervisor check in with us and the technician. We are thankful for your help and support .read more

Christina Moultry

10:22 08 Sep 17

Tim was here today to service all four AC units. It takes a long time and endless trips up and down stairs and in and out of house! He was also here recently to help with an evaporator installation for one of the units, which resulted in many hours outside in rain and cold! His work and concentration are amazing! Very pleased with him and his work, and appreciate all the info I learned along the way!read more

Mueller Carter

12:48 30 Aug 17

Nick and David did an unbelievable job in replacing my spacepak system. Timely, professional and friendly. Highest quality job - exceptional attention to detail. Worked long hours the first day to insure system was cooling before leaving for the day and then returned the next day to balance air flow and recheck everything. Jeff Johnson has also been great through both the sales and installation process quick to follow up and everything. I have never been disappointed with Ravinia service but this experience has been the best by far.read more

Gaynelle Walker

03:31 30 Aug 17

Charlie came to my house on October 27, '16. Originally, a different date was scheduled, but Ravinia called to reschedule another day and was very kind to make it close to the original date. Charlie arrived here on time. In fact, he was waiting in my driveway when I got home from work. He was very thorough, very helpful, and is/was always nice to see and talk to. That's why I request that Charlie be the technician to come and do my furnace work. I think that the fees charged are comparable to other companies.read more

ladonna snow

05:48 27 Aug 17

Reed arrived on time after calling when he would arrive. He was very polite and informative about what was wrong with the air conditioner and gave me a quote before working on the unit. He also checked the filters and suggested how often we could take care of them to get better air flow from our unit. I will highly recommend your services to friends and use Ravinia for other needs with heating, air conditioning and plumbing.read more

Dianne Stevenson

14:05 28 Jul 17

Jose Guerra, electrician, completed 3 projects with exceptional service. His advice necessitated a return visit in order install specialty bulbs with greater performance than those sold by a supplier. I am extremely satisfied. Cesar, heating and cooling technician, performed a clean and check on my furnace with noted courtesy and attention to my questions regarding humidity. He has serviced me in the past including when an house emergency occurred. He made arrangements for Ravinia Plumbing to fix the problem which was not within work domain.read more

Nelly Walker

16:00 24 Jul 17

Ravinia/Bishop has worked at my house for over 30 years, and have always been pleased with service. From annual service of heating/air, the installation of new water heaters and furnaces to major plumbing projects. The quality of work has always been 5-star. Technicians arrive in a timely manner and are always friendly and professional. Scheduling appointments runs smoothly and prices are competitive in the area. I plan to continue working with Ravinia/Bishop, and frequently recommend them to friends.read more

Reyna Tang

09:26 10 Jul 17

Great service from Kevin H., the service technician. He arrived as scheduled, and did a thorough inspection of our furnaces and thermostats. I appreciated that he covered his shoes with paper booties as he entered my house. He answered my questions about ways to try and save money on my heating bills this winter, & I felt confident with his expert knowledge. He also took the time to explain what is the new Ravinia Plumbing & Heating Family of companies and how my new membership gives me options and benefits. I will absolutely ask for Kevin for the Spring inspection of my air conditioners.read more

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Gas Piping

Gas leaks are serious. If you smell gas:

Do not touch any light or electrical switches
Extinguish all open flames
Immediately vacate the premises
Call the gas utility company to shut off the gas supply to the structure
Call us to repair the gas leak

Gas Pressure Testing

The gas utility company will frequently require that the repairing contractor pressure test the gas distribution piping to ensure there are no additional leaks before the utility will return to unlock the gas meter. Not all contractors have the equipment or capability to properly leak check via pressure testing. Call us if you want it done right.

Gas Line Sizing

You can’t just run a gas line from point A to point B. The gas distribution piping has to be properly sized to ensure that the size and run of piping will be capable of delivering the required amount of gas to the appliance. Failure to do so can result in damage to the appliance and could cause the appliance to create carbon monoxide and other hazardous products of combustion. Ravinia Plumbing, Heating & Electric has the expertise to properly size piping for any type of gas fired appliance.

Gas Line Installation

As a specialist gasfitter provider, we offer you comprehensive domestic and commercial gas line installation services throughout the Chicagoland area. We are happy to provide a free estimate to size and install gas lines to:

Barbecue grills and fire pits
Cooktops
Clothes dryers
Electric generators
Pool heaters
Fireplaces (fake logs or log lighters)
Water heaters
Furnaces and boilers
Anything that burns natural gas

Contact us today for more information or to schedule an appointment.

Ravinia Plumbing Wins Best Plumber Award

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Recommended By 95% Of Our Customers.*

For more information, go to Reviews and Ratings

24/7 Emergency Service 847-579-5565

Family Owned Since 1928

"We had a gas leak. The technician did efficient, quality repair by replacing a faulty gas shut off valve behind the stove. The gas company had such off the gas to the house until this repair could be made, so we are very happy that this repair was completed in a timely manner."

“I had a gas leak in my home. You calmed me down and advised me on where to look for the shutoff valve. Jim arrived the next morning and quickly determined the cause was the log lighter in my fireplace.”

Contact:

Ravinia Plumbing, Heating & Electric
1580 Old Skokie Rd, Suite A
Highland Park, IL 60035
P: (847) 579-5565
F: (847) 831-5694
Hours of operation: Mon.-Fri. 8:00-5:00, Sat. 8:00-1:30
View Location on a Map

Latest Blog:

How to Deal with Extreme Cold and Not Break the Bank in Utility Costs

February 14, 2019

Brrr! After relatively mild temperatures closed out 2018, we have now faced record-low frigidness in Chicagoland. It’s imperative w Read more…