Ravinia Plumbing, Sewer, Heating & Electric (Ravinia Plumbing) was recently named a recipient of the prestigious 2020 President’s Award from Carrier. The award provides recognition for outstanding dealers in the heating, ventilation and air-conditioning (HVAC) industry. Dealers were honored at a ceremony held in Colorado Springs, Colorado, on March 6.
One of Carrier’s highest honors for its dealers, the President’s Award, is given to Carrier Factory Authorized Dealers who achieve excellence in product promotions and deliver superior customer satisfaction. This is the seventh time Ravinia Plumbing has won the award, including the last four years.
Recipients of this award demonstrate the very best in operational excellence, business effectiveness and the delivery of cutting-edge technology to their customers.
Ravinia Plumbing demonstrates technical expertise, while also serving as a leader in promoting the Carrier brand and raising the standard for equipment sales. The company exemplifies service excellence and provides exceptional customer care.
“Once again, we are thrilled to receive this award,” said David Ariano, President of Ravinia Plumbing. Carrier offers the best products in the industry and works with only the superior dealers. So to be part of this group is certainly an honor.”
In addition to being honored by Carrier, Ravinia Plumbing has been awarded the Angie’s List Super Service Award numerous times, has consistently been recommended by Best Pick Reports, and carries the highest A+ rating from the Better Business Bureau.
Founded in 1928, Ravinia Plumbing provides high value repair and remodeling services. This is accomplished by making it easy for its customers to do business with it, being competitively priced, and providing licensed, trained technicians who communicate with the customer, are trustworthy, and leave their worksite cleaner than when they started. Services include installation and servicing of faucets and fixtures, sump pumps and back-up pumps, furnaces and air conditioning units. Ravinia Plumbing also provides sewer/excavation repair and electrical services including repairs, circuit installation, panel installation and upgrades, and installation, repair and maintenance of emergency power generators.
“The 2020 Carrier President’s Award winners demonstrate excellence in providing customers with exceptional service each and every day, while also serving as outstanding examples for our industry,” said Matthew Pine, president, Residential HVAC, Carrier. “This award further reinforces the role these companies play as leaders in their communities and serves as an example to all Carrier dealers of how HVAC businesses can thrive in any region.”
The President’s Award is designed to encourage Carrier dealers to objectively review their businesses and to reward dealers who have excelled in customer satisfaction. This award presents the opportunity for recipients to serve as role models, share best practices and offer peer mentoring to help cultivate excellence across Carrier’s independent dealer network.