Ravinia Plumbing & Heating was recently named a recipient of the prestigious 2018 President’s Award from Carrier. The award provides recognition for outstanding dealers in the heating, ventilating and air-conditioning (HVAC) industry. Dealers were honored at a ceremony held in Orlando, Florida on March 9. This is the fifth time Ravinia Plumbing was awarded this honor.
One of Carrier’s highest honors for its dealers, the President’s Award, is given to Carrier Factory Authorized Dealers who achieve excellence in product promotions and delivered superior customer satisfaction.
Recipients of this award demonstrate the very best in operational excellence, business effectiveness and the delivery of cutting-edge technology to its customers.
Ravinia Plumbing & Heating demonstrates technical expertise, while also serving as a leader in promoting the Carrier brand and raising the standard for equipment sales. The company exemplifies service excellence and provides exceptional customer care.
“This award means a great deal to us,” said David Ariano, President of Ravinia Plumbing & Heating. “Carrier is the leading company in our industry, and our association with them means we can offer the very best products to our clients. The fact that they consider us one of their top dealers is quite an honor.”
Founded in 1928, Ravinia Plumbing & Heating provides high value repair and remodeling services. This is accomplished by making it easy for its customers to do business with it, being competitively priced, and providing licensed, trained technicians who communicate with the customer, are trustworthy, and leave their worksite cleaner than when they started. Services include installation and servicing of toilets, faucets, sinks, sump pumps, back-up pumps, furnaces, humidifiers, air purifiers, air conditioning units, and sewer/excavation repair.
“The 2018 Carrier President’s Award winners have demonstrated excellence in providing customers with outstanding service as ambassadors of our industry,” said Chris Nelson, president, North America HVAC Systems & Service. “The award further establishes these companies as leaders in their communities and serves as an example to all Carrier dealers of how HVAC businesses can thrive in any region.”
The President’s Award is designed to encourage Carrier dealers to objectively review their businesses and to reward dealers who have excelled in customer satisfaction. This award presents the opportunity for recipients to serve as role models, share best practices and offer peer mentoring to help cultivate excellence across the dealer group.
To learn more about Ravinia Plumbing & Heating and its heating and cooling products and services, call 847-432-5561 or email [email protected].