Plumbers Code Of Ethics & Mission Statement | Professional Plumbing Services
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About – Mission and Code of Ethics


Ravinia Plumbing, Sewer, Heating & Electric, Inc. exists to provide high value repair and remodeling services. This is accomplished by making it easy for our customers to do business with us, being competitively priced in our market, and providing licensed, trained technicians and plumbers who communicate with the customer, are trustworthy, and leave their worksite cleaner than when they started. We are committed to being an industry leader by constantly identifying areas for improvement and implementing ideas and systems to keep us ahead of our customers’ ever changing needs.

Code of Ethics


  • We will serve our plumbing clients with integrity, competence and objectivity.
  • We will deliver to our clients more than we promise through added value.
  • We will perform our services to meet local codes or better.
  • We will continually strive to find and use the finest materials available.
  • We will quote prices before beginning the task, no surprises.
  • We will respect our client’s home and leave it cleaner than we found it.
  • We will arrive at promised time, every time or call before we are late.
  • We will continually search for better ways to improve the service we provide.


  • We will send only neat, clean, knowledgeable and professional technicians.
  • We will spare no expense in the training of our personnel.
  • We will provide only pleasant and knowledgeable office personnel.


  • We will perform all work with the safety of the occupants of the home and our technicians in mind.
  • We will perform inspections to ensure the safety of all related systems.
  • We will keep all power and hand tools in safe working order.


  • Our goal is to DELIGHT our clients each and every time we are in their homes or places of business and to provide the best service possible and for the best value.
  • We intend that you be our client for life and that we be your service firm as long as you live in the area.
  • We will do all in our power to attain these goals.

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24/7 EMERGENCY SERVICE 847-579-5565

Family Owned Since 1928


Ravinia Plumbing, Sewer, Heating & Electric
575 Bond St,
Lincolnshire, IL 60069
P: (847) 579-5565
F: (847) 831-5694
Hours of operation: Mon.-Fri. 8:00-5:00, Sat. 8:00-1:30
View Location on a Map
License #055-003586

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*Based on research conducted January - December 2017

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