Do you match competitors’ pricing?

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• Date: August 5, 2016

No.  No two companies are alike, just as no two people are alike.  We provide well-trained, drug-free, criminal background-checked professional technicians supported by an office staff that ensures that phones are answered 24-hours a day, service calls are taken, scheduled, and dispatched accurately and quickly, that inventory is properly managed, that our employees, and vendors are paid promptly, etc. We are going to cost more than companies that choose not to do these things or do not do them well.  We would much rather have to apologize for services provided at a slightly higher cost than have to apologize over and over for poor quality work, long turn-around times, and inferior customer service.