Do you charge extra for after hours service?
- Date: August 5, 2016
Yes. There are two or three components to any service call: a service charge to get the trained professional to your location, a diagnostic fee (only if the problem is not readily apparent and requires the technician to start working to determine the root cause of the problem. In that event we will tell you that we need to perform diagnostic work before we begin), and finally the cost of the repair itself. The diagnostic work (if necessary) and the repair costs always remain the same. Only the service charge to arrive is increased after hours. This additional cost covers the fact that we have to (by Department of Labor law) pay our technicians an increased rate of pay from the time they leave their house to the time the get back to their house.
Family Owned Since 1928
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