Home Care Club Information & Sign-Up

Home Care Club Benefits:

• Improved equipment efficiency saves you money.
• Restored equipment capacity means you stay more comfortable during extreme temperatures.
• Extendeds the life of your equipment.
• Priority service. You receive service before our non-Home Care Club customers.
• Multiple year agreement protects against inflation, saving you money.
• Agreement is transferable, a great selling point for prospective buyers.
• Automatic reminders for scheduling tune-ups.
• 24 Hour emergency service with NO OVERTIME CHARGES.
• 10% discount on pre-season preventative maintenance work. 15% discount on any repair work.

Heating Tune-Up Includes:

• Test starting capabilities
• Test blower components
• Test voltage of motors
• Test AMP draw on motors
• Test in heat cycle
• Inspect and clean burners
• Inspect and clean heat exchanger
• Inspect wiring and electrical connections
• Lubricate moving parts
• Vacuum inside of unit
• Check the thermostat
• Check filter
• Check safety controls
• Check condensate drain
• Check air flow
• Check exhaust vent piping

Cooling Tune-Up Includes:

• Clean condensing coil
• Check for proper refrigerant charge if necessary
• Check electrical contactors
• Test starting capabilities
• Test operating refrigerant pressures
• Test condenser fan motor
• Check safety controls
• Check filters
• Check condensate drain
• Test voltage of motors
• Test AMP draw on motors
• Lubricate moving parts
• Check the thermostat
• Check air flow

Automatic Renewal:

• Pay the first half of the annual investment at the time of service.
• Monthly payments of 1/12th of the total annual investment will be charged to your credit card the first of each month starting the month after the initial preventative maintenance is performed.
• When the second and subsequent maintenance work is performed, that maintenance will have been paid for with the monthly installments prior to that service.
• You may cancel at any time with a 100% refund of the unused portion of the agreement with a 30-day written notice.
• You will not be charged any inflationary price increases in annual maintenance rates without prior written agreement by both parties.

Terms and Conditions:

• No-Risk, money back guarantee. You may cancel this agreement at any time with a 100% refund of the unused portion of the agreement.
• Spring maintenance MUST be performed between April 1st and May 15th. Fall maintenance MUST be performed between September 1st and October 15th. Maintenance performed outside the pre-season periods will result in a loss of the discount.
• This agreement is transferable from the existing owner to a new owner with written notice at no additional cost.
• RP&H reserve the right to reject any policy if an inspection by our technician finds the equipment in such poor condition that service will be unsatisfactory to both parties.
• It is mutually agreed that this policy does not cover work beyond the units or work required due to negligence, work performed by employees other than Ravinia Plumbing & Heating Co., Inc. (RP&H), or because of fire or flood.
• RP&H shall not be responsible for system design or performance in maintaining design conditions except through failure of equipment herein.
• All maintenance and non-emergency service work will be scheduled within normal business hours, Monday through Friday, 8:00 am to 4:30 pm. Emergency is defined as no heat or a water leak.

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We will contact the customer by phone to go over any questions and if the customer desires, set up a time for our service technician to perform the maintenance work and price the maintenance work at our normal rate or special rate (depending upon the time of year) and the Home Care Club rate.