Reviews and Ratings

Ravinia Plumbing & Heating contracts with an independent third party to rate our performance.  The following are the grades we received from our North Shore plumbing, HVAC, sewers and drains, pumps and back up pumps, and electrical customers for January – May 2017, based on 375 responses

The following are the percentage of customers who gave us A ratings:

The technician was respectful, professional and friendly:99%
Overall appearance of the technician was good:94%
Our ability provided you with confidence in our skills and expertise:96%
It was easy to schedule your appointment:95%
Technician was knowledgeable and able to answer my questions:98%
My technician arrived within the three-hour time window:98%

 

We also received the following:

Definitely/probably would schedule another appointment:97%
Definitely/probably would recommend:96%

 

Here are some customer reviews we received in April 2017 from our North Shore plumbing, heating and cooling, sewers and drains, sumps and pumps, and electrical customers:

Highland Park air conditioning maintenance customer review

“Kevin came to test our cool pack system for the coming summer.  He was very personable and professional.  He took his time checking and cleaning the compressor and the condenser.  Of particular importance to me was checking the drain hose from the condenser in the attic to ensure that it was clear and hooked into the drain pipe.  He checked it drain hose from end to end and used his compressed air cylinder to make sure it was blockage free.  Kevin replaced the ceiling filter with a new one and because it had been somewhat bent out of shape in his truck he said he would not charge me for it.  I found that to be very customer-oriented.”

Highland Park sewer rodding customer review
“Ravinia Plumbing & heating has serviced our home for several years.  From the call to the office, through the accomplished work, we have experienced only first class service.  The office always keeps us informed as to when to expect the technicians to arrive and they arrive on time.  The practice of giving an accurate estimate of costs prior to starting the work is greatly appreciated.  The technicians are always friendly and sociable.  Today Ray and a young apprentice, (I can’t remember) and rodded out the sewer, a nasty job.  But they took on the task with ease.  Two really nice fellows. They also cleaned up the work area.”

Deerfield bathroom plumbing customer review
 “Terry, our service tech was most helpful with our bathroom shower faucet. He is very trustworthy in his assessment of our problem. He ordered the part, came back & corrected the problem. Our master toilet was running on its own and he recommended we call Koehler to get the part that was needed. We called and they are shipping it to us, free of charge. When the part arrives I’ll be calling to have Terry install it. He also did the service needed on our backup pump.”

Highland Park new air conditioner customer review
“Nick replaced our air conditioner and fixed some other small items.  We were very pleased with his work and professionalism.  We appreciated his detailed knowledge about air flow which was very helpful to us to understand the scope of the work.  We would be happy to have him in our home again should the need

Riverwoods garbage disposer customer review
Service on our leaking garbage disposal was completed within hours of my call for “help!” The service man showed and explained the cause of the problem, called for a replacement unit–which arrived within 15 minutes–and we were back in business after the efficient and friendly service. Thanks so much! arise.”

Evanston kitchen plumbing customer review
“Kitchen drain clogged up Sunday night, called Ravinia Monday morning and they were out be 9:15.  Drain pipe cleared out and the problem was solved.  Very professional operation.”

Deerfield air conditioning maintenance customer review

“The tech was friendly, courteous and knowledgeable.  He checked our AC units for the summer and reported his findings in non-techie language. Making the appointment was easy; the office staff was also very professional.”

Click here to view more client reviews.

 

Recommended By 95% Of Our Customers.*

For more information, go to Reviews and Ratings

24/7 Emergency Service 847-579-5565

Family Owned Since 1928

Contact:

Ravinia Plumbing
1580 Old Skokie Rd
Highland Park, IL 60035
P: (847) 579-5565
F: (847) 831-5694
Hours of operation: Mon.-Fri. 8:00-5:00, Sat. 8:00-1:30
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Latest Blog:

Attic Fans

June 19, 2017

There are several benefits to an attic fan.They save energy.  Attic fans can lower a home’s living area temperature by as much as 10 degrees, Read more…

*Based on research conducted January - August 2016