Google Rating
4.9

Reviews and Ratings

Ravinia Plumbing & Heating contracts with an independent third party to rate our performance on the basis of high-quality services from our local Chicago plumbers. The following are the grades we received from our North Shore plumbing, HVAC, sewers and drains, pumps and back up pumps, and electrical customers for January – July 2017, based on 539 responses.

The following are the percentage of customers who gave us A ratings:

The technician was respectful, professional and friendly:99%
Overall appearance of the technician was good:94%
Our ability provided you with confidence in our skills and expertise:96%
It was easy to schedule your appointment:95%
Technician was knowledgeable and able to answer my questions:98%
My technician arrived within the three-hour time window:98%

 

We also received the following:

Definitely/probably would schedule another appointment:98%
Definitely/probably would recommend:97%

 

Here are some customer reviews we received in July 2017 from our North Shore plumbing, heating and cooling, sewers and drains, sumps and pumps, and electrical customers:

Highland Park toilet customer review

“In the past few weeks and today, also, I have had some major work done in my house. I did have a very old toilet removed that was leaking badly and that resulted in a wet floor. My technician was Chuck who did a wonderful job of removing my old toilet and installing my new toilet. The  service was great and efficient on all accounts.Today, Chuck returned to put a new flapper in my main bathroom toilet. Thanks for all the good work from Ravinia Plumbing in 2017.”

Wilmette air conditioning maintenance customer review
“The service man was prompt, courteous, and patient when teaching me how to change the batteries on the thermostat. He was efficient and pleasant. He used coverups on his feet prior to entering any carpeted area. He was thorough and efficient. He cleaned and checked everything so I know that I will be in good shape with the A/C for the summer and fall. I am very pleased .In the fall I will call the office and easily schedule a convenient time for the winter to check & clean the furnace.”

Highland Park HVAC customer review
“I have been using Ravinia for many years and have always been very satisfied with your services.  There is one fellow for whom I always ask to service my furnaces and that person is Kevin Jackson. Kevin is more than a service man, he is a friend.  He is always happy and my dog likes him.  His work is always well done and he gives me warnings when he finds a future problem.”

Highland Park air conditioning repair customer review
 “Nick and David did an unbelievable job in replacing my spacepak system.  Timely, professional and friendly.  Highest quality job – exceptional attention to detail.  Worked long hours the first day to insure system was cooling before leaving for the day and then returned the next day to balance air flow and recheck everything.  Jeff Johnson has also been great through both the sales and installation process quick to follow up and everything.  I have never been disappointed with Ravinia service but this experience has been the best by far.”

Northbrook sewer line customer review
“We called because in the midst of a bathroom renovation, there was a toilet plug. Chuck came out first (same day as call – thank you!) and diagnosed that a “sewer” crew would need to come out with bigger equipment due to the nature of our plumbing structure.  Next day, Jones-James came out and were so knowledgeable about the issue we were having. They rodded out the branch line and cleared the plugs.  We are extremely grateful and satisfied with their work.  Thank you, Ravinia, for once again saving the day!”

Deerfield electrical customer review
“I had an electrical problem with some 60 year old despard switches. I tried to replace the switches but used the wrong kind and ended up without lights working in 3 rooms. Jose Guerra diagnosed the problem immediately, and replaced the switches and got everything working quickly. He also replaced 2 other malfunctioning switches. I was extremely pleased with his knowledge, professionalism, courtesy and efficient work.   Thanks!”

Lake Forest water heater customer review
“We found 1 of 2 water heater tanks leaking over the weekend. Left a message & received a call back within 30 minutes. Talking over our situation with the tech on call, it was decided that we could wait until Monday for service. Monday morning the office called to schedule a technician for later that same day. Within the 3 hour window, the tech arrived within the first hour. The technician was very knowledgeable & clearly laid out our options. Based on the information and recommendation of the technician, we went from two water heaters to one. The work was completed in 4 hours. Very much appreciated the timeliness & cleanliness with which the work was completed. Also very impressed with the calm & professional manner in which the situation was evaluated and solved. Highly recommend your services to others!” 

Click here to view more client reviews.

 

Recommended By 95% Of Our Customers.*

For more information, go to Reviews and Ratings

24/7 Emergency Service 847-579-5565

Family Owned Since 1928

Contact:

Ravinia Plumbing
1580 Old Skokie Rd
Highland Park, IL 60035
P: (847) 579-5565
F: (847) 831-5694
Hours of operation: Mon.-Fri. 8:00-5:00, Sat. 8:00-1:30
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Latest Blog:

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August 21, 2017

Last month, we talked with you about some common light bulb terminology.  This month we want to share with you the different types of light bulb Read more…

*Based on research conducted January - August 2016