Google Rating
4.9

Reviews and Ratings

Ravinia Plumbing & Heating contracts with an independent third party to rate our performance.  The following are the grades we received from our North Shore plumbing, HVAC, sewers and drains, pumps and back up pumps, and electrical customers for January – August 2017, based on 698 responses.

The following are the percentage of customers who gave us A ratings:

The technician was respectful, professional and friendly:98%
Overall appearance of the technician was good:94%
Our ability provided you with confidence in our skills and expertise:96%
It was easy to schedule your appointment:95%
Technician was knowledgeable and able to answer my questions:98%
My technician arrived within the three-hour time window:98%

 

We also received the following:

Definitely/probably would schedule another appointment:97%
Definitely/probably would recommend:96%

 

Here are some customer reviews we received in September 2017 from our North Shore plumbing, heating and cooling, sewers and drains, sumps and pumps, and electrical customers:

Riverwoods toilet repair customer review
“I contacted Ravinia due to a leak above our front door.  They were called within 15 minutes of realizing we had a leak and were able to schedule for that afternoon between 1-4.  I had called around 11am.  Rich arrived at 1:40pm!  While I already had an idea where the leak was coming from, he was thorough in measuring as there are two toilets in two separate bathrooms located above the leak.  He showed me the problem and was able to make a fix to the toilet in question.  He was totally professional and cleaned up after.  I was thrilled to be able to get a same day appointment as we were leaving for the weekend the following day.  .”

Highland Park electrical customer review
“Jose is amazing! He was respectful, professional and knowledgeable about everything we needed. He walked me through everything in the process and everything he quoted was what was on the final bill. When he left, everything was clean and beautiful. I will ask for Jose every time I have electrical needs.”

Highland Park heating customer review
“Very helpful technician.  Courteous, answered my questions thoroughly and took time to show me how to better use my thermostats and change batteries when needed.  He is a service provider that I would be happy to have return to service my heating/A/C when needed.”

Glencoe leaky toilet customer review
 “I called before 9 am to request service to fix a leaking toilet.  I was told someone could be there between 9 – 12.  I requested as early as possible.  Chris was at my house at 10:10.  He explained well what he was going to do and how much it would cost.  He completed the work in an hour and left the bathroom very clean. I was very impressed.”

Northbrook shower and toilet repair customer review
“Our upstairs toilets and showers became backed up on a Sunday. I called Ravinia Plumbing 11:30AM. I was promptly called back by John who was reassuring and told me he would call someone and get back to me. He did get back to me and told me Conrad would be at our house by  1:30. Conrad came by then and solved the problem in a half hour.  I am very impressed that on a Sunday, my problem was solved 2 1/2 hours after I called.”

Winnetka air conditioning customer review
“We had an emergency issue with our HVAC system over the weekend.  Rick Cochrane arrived Sunday am to resolve the situation.  He was professional, courteous and resolved this situation quickly.  He also took steps to prevent future occurrences of the same issue.  Outstanding service!”

Click here to view more client reviews.

 

Recommended By 95% Of Our Customers.*

For more information, go to Reviews and Ratings

24/7 Emergency Service 847-579-5565

Family Owned Since 1928

Contact:

Ravinia Plumbing
1580 Old Skokie Rd
Highland Park, IL 60035
P: (847) 579-5565
F: (847) 831-5694
Hours of operation: Mon.-Fri. 8:00-5:00, Sat. 8:00-1:30
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Latest Blog:

Tips on How to Keep Your Heating Bills Down During a Cold Chicago Winter

October 23, 2017

It’s almost that time of year again-that time when freezing temperatures have you cranking up the heat. Unfortunately, it also means higher hea Read more…

*Based on research conducted January - August 2016