Ravinia Heating and Plumbing Reviews | Local Chicago Plumber Rating
Google Rating
4.9

Reviews and Ratings

Ravinia Plumbing & Heating contracts with an independent third party to rate our performance.  The following are the grades we received from our North Shore plumbing, HVAC, sewers and drains, pumps and back up pumps, and electrical customers for the first seven months of 2018, based on 667 responses. 

The following are the percentage of customers who gave us A ratings:

The technician was respectful, professional and friendly:97%
Overall appearance of the technician was good:93%
Our ability provided you with confidence in our skills and expertise:94%
It was easy to schedule your appointment:89%
Technician was knowledgeable and able to answer my questions:95%
My technician arrived within the three-hour time window:97%

 

We also received the following:

Definitely/probably would schedule another appointment:96%
Definitely/probably would recommend:96%

 

Here are some customer reviews we received in August 2018 from our North Shore plumbing, heating and cooling, sewers and drains, sumps and pumps, and electrical customers:

Evanston plumbing customer review

“Terrific! Same afternoon service and Joe was right on time. He was extremely friendly and professional and even explained in detail what he was doing and why he was doing it. He also helped us think about the possibility of getting new pipes since our house and our pipes are getting old. It was well worth the expense. The bottom line is that if we have plumbing work to do in the future, we will contact Ravinia and ask for Joe Hutchcraft. Thanks, Joe!”

Wilmette air conditioning customer review
“My air conditioning went out and a repairman was there within 2 hours of calling and fixed it right away. Great service, wonderful company.”

Northfield air conditioning customer review
“Our technician Bob F. was very prompt, friendly and efficient. He performed the service on our AC and did not try to up-sell us services or repairs that were not needed. We are very satisfied with his work and will not hesitate to call in the fall to have our furnace serviced for the season. Thank you!”

Highland Park electrical customer review
“We had a problem with a “chirping smoke detector”. While the unit was new, it was defective. Our previous electrician did not respond for over 2 days. Your company responded within a matter of a few hours, and finished the job handily.”

Glenview sump pump customer review
“Your serviceman, Joe,was very informative and answered all my questions with clarity. He installed a new sump pump and switch quickly and the area was very clean when he completed the installation. He also explained the advantages of joining your customer club. I was very satisfied and plan to call you for all my future needs.”

Northbrook sewer rodding customer review
“The sewer rodding was done after an explanation and the video camera showed the issues. The work was very professional, with care taken to annotate the distance for future reference. This is not glamorous work, but it is essential and it is comforting to have knowledgeable technicians.”

Highland Park sump pump customer review
“Phil was the best service person I have ever had at my home. Not only did he fix the problem that was happening. He looked into my history and notice I had not had my battery on my sump pump serviced in years and asked if I wanted to do that. Before servicing anything he showed me how much it was going to cost me. He was so informative and did such a great job. He was a pleasure.”

Lincolnshire toilet repair customer review
“The plumber was very knowledgeable and professional. He found that the toilet leak was caused by the previous non Ravinia installation of the toilet. He was meticulous in keeping the area clean during and after his work.”

Deerfield air conditioner installation customer review
“I just had a new airconditioner installed. The folks here were professional, on time, efficient, courteous and did a great job of protecting areas of the house from the dirt that normally would get tracked in. I would certainly recommend these services to my friends and neighbors.”

Glenview air conditioning installation customer review
“Our HVAC stopped working at the worst possible time – the day before school was to start for our special needs daughter, during a prolonged hot season We purchased two new HVAC systems asking for an ASAP Installation. The crew arrived the next day and was able to do all installation, clean-up and instruction for us with no hassles whatsoever in 8 hours. The courtesy not only to us, but to our neighbors was heartwarming. The sales associate, Ron, stopped by during the install to register us for the rebates so we didn’t have to, the Ravinia Crew – Nick, Charlie, and Edgar, all were extremely polite, respectful, courteous and made us feel not so overwhelmed by this huge task. Charlie spent a lot of time assisting in the learning curve of new technology, and Nick and Edgar could not have been nicer. We were able to live our lives during the install as if they were not even there, and are enjoying peace of mind that our comfort for us and our daughter is set for years to come.”

Highland Park toilet repair customer review
“Powder room toilet not filling tank with water properly. Called Ravinia at 7:40. Plumber arrived at 8:40. Repair completed by 9 A.M. That speaks for itself – how you could want better service than that?”

Des Plaines clogged drain customer review
“I called the Ravinia office this morning to ask for a technician to come out to our store to unplug a floor drain in our janitor’s closet. Joe arrived about an hour or so later and was fantastic. He opened up the drain and got a stuck, plastic cup out with a makeshift tool. I didn’t ask for immediate service but, the turnaround time was terrific.”

Northbrook sump pump customer review
“Tech was very patient as he explained the different sump pumps and how to periodically test the battery and backup sump pump. Was able to quote immediately through iPad. Sent invoice with pictures upon completion. Very clean.”

Northbrook general contractor customer review
“As a General Contractor, we have many residential and commercial clients and have a lot of “unusual” situations that arise 24/7. We currently work with Ravinia Plumbing and our experience with their team has been excellent! Response is excellent, technicians are polite, professional and knowledgeable and we and our clients appreciate the results. Thank you!”

Buffalo Grove water heater customer review
“I’m completely delighted with the service to repair my water heater. I was promptly called to schedule the technician who was punctual. He swiftly assessed the problem , thoroughly explained what was needed & estimated my costs. Rick was courteous, professional, efficient & cleaned everything up when done. I’d recommend Ravinia to anyone wholeheartedly.”

Wilmette sump pump customer review
Tech 0172 Ryan came quickly and immediately found the problem and repaired everything. He had to replace a pump which he did quickly and carefully. . Everything is now working perfectly. He was friendly, and helpful. I am very satisfied with Ryan and Ravinia!

Click here to view more client reviews.

 

Ravinia Plumbing Wins Best Plumber Award

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Recommended By 95% Of Our Customers.*

For more information, go to Reviews and Ratings

24/7 Emergency Service 847-579-5565

Family Owned Since 1928

Contact:

Ravinia Plumbing
1580 Old Skokie Rd
Highland Park, IL 60035
P: (847) 579-5565
F: (847) 831-5694
Hours of operation: Mon.-Fri. 8:00-5:00, Sat. 8:00-1:30
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Latest Blog:

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September 18, 2018

With fall here, there are a few things you can do to prepare for winter now (including getting your furnace tuned up). Here are a handful of sugg Read more…

*Based on research conducted January - December 2017