About – Mission and Code of Ethics

Mission

Ravinia Plumbing & Heating Co., Inc. exists to provide high value repair and remodeling services. This is accomplished by making it easy for our customers to do business with us, being competitively priced in our market, and providing licensed, trained technicians who communicate with the customer, are trustworthy, and leave their worksite cleaner than when they started. We are committed to being an industry leader by constantly identifying areas for improvement and implementing ideas and systems to keep us ahead of our customers’ ever changing needs.

Code of Ethics

Service

  • We will serve our clients with integrity, competence and objectivity.
  • We will deliver to our clients more than we promise through added value.
  • We will perform our services to meet local codes or better.
  • We will continually strive to find and use the finest materials available.
  • We will quote prices before beginning the task, no surprises.
  • We will respect our client’s home and leave it cleaner than we found it.
  • We will arrive at promised time, every time or call before we are late.
  • We will continually search for better ways to improve the service we provide.

Personnel

  • We will send only neat, clean, knowledgeable and professional technicians.
  • We will spare no expense in the training of our personnel.
  • We will provide only pleasant and knowledgeable office personnel.

Safety

  • We will perform all work with the safety of the occupants of the home and our technicians in mind.
  • We will perform inspections to ensure the safety of all related systems.
  • We will keep all power and hand tools in safe working order.

Goals

  • Our goal is to DELIGHT our clients each and every time we are in their homes or places of business and to provide the best service possible and for the best value.
  • We intend that you be our client for life and that we be your service firm as long as you live in the area.
  • We will do all in our power to attain these goals.

Recommended By 95% Of Our Customers.*

For more information, go to Reviews and Ratings

24/7 Emergency Service 847-579-5565

Family Owned Since 1928

Contact:

Ravinia Plumbing
1580 Old Skokie Rd
Highland Park, IL 60035
P: (847) 579-5565
F: (847) 831-5694
Hours of operation: Mon.-Fri. 8:00-5:00, Sat. 8:00-1:30
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Latest Blog:

What You Need for DIY Electrical Projects

January 30, 2017

We really advise against people doing electrical work themselves.  Do it wrong and you can short out your entire house, start a fire, injure you Read more…

*Based on research conducted January - August 2016